Wrong Change

Occasionally you might be given the wrong amount of change back in a shop. Listen to these ways in which different people might ask for the right change. Follow the instructions in the worksheet. Remember you can only buy things online or at the shops if the money is yours or bank card is yours or if you have permission to buy the item from the person whose money it is.

Discussion questions

  • Which do you think is the best way to ask for the right change? Why?
  • One customer says that the shopkeeper “ripped me off.” What does she mean. Is this a good way to ask for the right change? Why?
  • How would you ask for the right change? What about others in your class?

Roleplay

A conversation between a cashier and a customer in a shop when the customer gets the wrong change. Discuss as a group.